Magic Bullet’s original Denoiser product was removed from their product lineup last year, as it contained propriety technology that was recently acquired by Google (to improve the quality of YouTube uploads). If there is still a watermark on a brand new project, and the Maxon App shows you are in a licensed state, use the top right menu of the Maxon App to send us an Error Log via a troubleshooting ticket and we'll go from there.Those looking to clean up noise and grain from their video images once again have a high-quality, cost effective solution with the re-introduction of Magic Bullet’s Denoiser (now called Denoiser II).If you clean out the render cache and there is still a watermark but there was no watermark on a brand new project, try adjusting any of the parameters on the effect by a wide margin to force the output to re-render.For Final Cut Pro X: File > Delete Generated Event Files.For Premiere: Sequence > Delete Render Files.

For After Effects: Edit > Purge > Image Cache Memory.

The steps for cleaning out the render cache is dependent on whatever editing program you are using:.

To remove the watermark from any project you were working on before, clean out the render cache of your host and you're good to go.

If there is no watermark on a brand new project: Then you're all set.

Once all of the above is done, check for a watermark in a BRAND NEW PROJECT/SEQUENCE - NOT A PROJECT YOU'D BEEN WORKING ON WHEN YOU'D DISCOVERED THE WATERMARK.Īs a troubleshooting test, try out your subscription product on a brand new sequence/project with a new clip, and apply the effect.

If the subscription hasn't activated already after you signed in, use the menu to the right of the product to select the Activate option.

Check that the subscription now says it's activated within the Maxon App.

You can check if the email you're using has an active subscription associated with its Maxon account on my.

Sign into the Maxon App with the same email used to purchase your subscription.

The Maxon App is available for download from the top of this page.

Make sure you have the latest version of the Maxon App.

The majority of subscription watermarks are resolved by checking over the following steps in this order: If you own a perpetual (non-subscription) license to any of the Red Giant Suites or older products, consult this FAQ. This FAQ is for users who have an active subscription to Maxon One, Red Giant Complete, or Universe.

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